Jun 15, 2022
In General Discussions
SUS is a quantitative form for testing product usability. It has many advantages and is used in the experience research system of many bulk sms service companies. In specific use, we also need to establish our own product scoring system based on the industry score, and analyze where the product has insufficient usability. I checked a lot of SUS information before, and found that most of the SUS information is similar. The SUS scores of many articles on the Internet are aligned with the "SUS grading curve score range", but this is based on 446 products (summary of products in bulk sms service different industries). In the actual use process, write down your own opinions on the score of SUS, and communicate with it in combination with the ease of use and the available judgment latitude. The most popular SUS score reference on the Internet The corresponding relationship between the SUS score and the user's subjective attitude is transformed bulk sms service into the following figure, and then the overall situation of the SUS score is obtained. Screenshot from: _Bangor_May2009.pdf The total database is Jeff Sauro's (2011) database of SUS feedback from over 5000 users through 446 studies. From the perspective of the enterprise research team, it is possible to accumulate previous bulk sms service research and establish the SUS database of the enterprise's own products or systems, so as to obtain its own benchmark data. Of course, this benchmark data may also be formulated by an internal team . In this library of scores, a SUS score of 74 is better than 70% of the 500+ interfaces.” We can see that around 50.9 is a baseline, below which bulk sms service is POOR, at which it is OK, and 71.4 is GOOD. 1.1 Online reference scores Many articles on the Internet use this as a reference point for the SUS score, and use this score as a measurement standard for product usability testing. 1.2 Disadvantages of establishing a scoring system based on the "SUS grading curve score range" But I personally feel that it is debatable to use this as a standard to measure the ABCD level of product bulk sms service experience, for the following reasons: This score is the scoring standard of all products in all industries. For example, the SUS score of a product indicates its approximate position in the product library (446 research products).